Engagement Analytics
Track survey performance with control charts. 94% time reduction—from 30+ minutes to 2 minutes for analysis.
Distribution Analytics
Automatic response rate calculations, bounce rates, and completion tracking for every distribution.
Respondent Experience
Drop-off analysis, survey flow diagrams, and structure insights. See exactly how respondents navigate your survey.
Localization
Manage survey translations across languages. AI-powered translation with quality comparison and export to TSV.
AI Assistant
Chat with your data. Ask questions about surveys, get insights, and monitor system health with natural language.
Email Notifications
Get alerted when survey metrics change. Threshold-based monitoring with automated email delivery.
Data Management
Manage survey data refresh policies and sync from Qualtrics. Control when and how data is updated.
Data Operations
Monitor SQL flattening for Microsoft Fabric analytics. Test and validate data transformations.
API Status
Monitor API health, performance metrics, and system diagnostics. Real-time endpoint status.
Fabric Integration
Cosmos DB mirroring to Microsoft Fabric. All Qualtrics data available as Delta tables for analytics.
📖 Quick Reference
Get started quickly with these common workflows
🚀 Getting Started
Use your Microsoft account to authenticate. You'll be automatically redirected if not signed in.
Most pages have a survey dropdown. Choose the survey you want to analyze.
Data loads automatically. Use date filters to narrow your analysis range.
Check Response Trends
Go to Engagement → Select surveys → View control charts showing daily response counts with statistical control limits.
Find Drop-Off Problems
Go to Drop-Off Analysis → Select a survey → See which questions cause respondents to abandon.
Understand Survey Logic
Go to Survey Flow → Select a survey → View the Mermaid diagram showing branching paths.
Refresh Stale Data
Go to Data Management → Find your survey → Click "Refresh" to pull latest from Qualtrics.
Translate Survey Content
Go to Localization → Select survey → Use AI translation with quality checks (LQA/LGA).
Ask Questions About Data
Go to AI Assistant → Type natural language questions like "Which survey has the lowest completion rate?"
📊 Key Metrics Explained
⌨️ Keyboard Shortcuts
🔧 Troubleshooting
✅ Now Available in v2.0
The Smart Sampling Platform — Shipped January 2026
Complete Ingestion
Auto-discovery of all surveys with incremental sync. Comprehensive Qualtrics data capture.
✓ DeliveredSmart Sampling Upload
Upload SurveyOps-selected sample contacts directly to Qualtrics. Close the sampling loop.
✓ DeliveredPII-Enabled Store
Secure response-level data with full PII for contact correlation with the Contact Master.
✓ DeliveredResponsible AI
Built-in safety controls, PII filtering, and human oversight. Enterprise-grade AI governance.
✓ DeliveredAnalytics Team Verification
Integration with the Analytics Team verification process. Streamlined quality checks.
✓ Delivered🚀 Coming in v2.5
Operational Excellence & AI Enhancement — Q2 2026
Architecture Modernization
Refactored controllers, modular frontend, improved code organization for maintainability.
M365 Copilot Integration
Teams-based AI assistant with structured outputs. Get survey insights directly in Teams.
Enhanced Reliability
Health probes, autoscaling, circuit breakers. Targeting 99.9%+ availability.
Accessibility (WCAG 2.1 AA)
Full keyboard navigation, screen reader support, high contrast themes.
Real-time Fabric Sync
Live data updates from Microsoft Fabric. Faster insights with improved data quality.
📚 Project Documentation
Resources for understanding and contributing to SurveyOps